SIPOC (Supplier, Inputs, Process, Outputs, Customer)

With SIPOC (supplier, input, process, output, customer) you are able to provide a basis for appliance of the DMAIC strategy, when a Six Sigma project is realised.

SIPOC supports you in creating the first controlled and organised view of a process to be improved. The current process is diagrammed.

  • supplier: sub-suppliers are enterprises, systems, people and other sources for materials, data or other resources
  • input: materials, data and other resources delivered by the sub-supplier and used up or processed
  • process: procedures creating inputs in outputs
  • output: products/services utilised by customers
  • customer: customers are enterprises, systems, people and downstream processes, the output is bounded for


Dr. Benner

Prozessoptimierung GmbH
Allee 64
74072 Heilbronn / Germany

phone: +49 (0) 7131/3947913
fax +49 (0) 3222/3946743

Six Sigma training courses

please find further information here

Minitab 17


Minitab 17


please find further information here